Your SENTALER item will be packaged and sent to you in our branded garment bag (coats and capes only) and gift box, finished with a tied black ribbon, and carefully shipped within a corrugated delivery carton.
***Please note that Sentaler branded gift boxes (with a tied black ribbon) are temporarily unavailable. White boxes will be used in their place until regular gift boxes are made available again. We sincerely apologize for any inconvenience this may cause and are working hard to restore our regular gift box experience as soon as possible.
The expected shipping date for your item will be listed on its product page as well as in your shopping cart. Shipment dates vary according to style and size. All purchases are charged at the time of checkout, regardless of their expected shipping date. SENTALER reviews all orders within one business day, at which point, the below shipping timelines begin. Once your order has been processed, and the shipping label is generated, you will receive a shipment confirmation email including your tracking number.
SENTALER provides complimentary expedited shipping, with the following timelines:
- Canada: 1-4 Business Days
- U.S.: 1-4 Business Days
- International: 2-5 Business Days
International deliveries may experience longer timelines due to unexpected border delays.
Express shipping is available for most delivery locations. Should you be eligible, the applicable option below can be selected at checkout.
- Canada, Priority Overnight Shipping (1-2 Business Days) - CA $30
- U.S., Priority Overnight Shipping (1-2 Business Days) - CA $50
- International, Priority Shipping (2-3 Business Days) - CA $50
SENTALER requires a signature upon delivery for all orders. Should there be any discrepancies, damages or shortages, please notify email@example.com upon receipt of your package.